Privacy Policy

Last Updated: March 8, 2026
Applies To: pestmeoff.com & all services
Pest Me Off, LLC
8751 Collin McKinney Parkway, Suite 302, McKinney, TX 75070
Phone: (972) 866-4720
Email: info@pestmeoff.com

01

Our Commitment to Your Privacy

Pest Me Off is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our pest control services in McKinney, TX and surrounding areas, visit our website at pestmeoff.com, or interact with us through phone, email, or in person.

By using our services or website, you agree to the practices described in this Privacy Policy. If you have questions or concerns, please contact us at info@pestmeoff.com.

Information We Collect

Information You Provide Directly

When you request pest control services, schedule an appointment, or contact us for a free estimate, we collect:

Contact Information: Name, phone number, email address, service address
Property Information: Property type (residential/commercial), square footage, specific pest concerns
Service Details: Appointment preferences, service history, treatment notes
Billing Information: Payment method details processed securely through FieldRoutes
Communications: Messages, emails, phone call recordings (for quality and training purposes)

Information Collected Automatically

When you visit our website, we automatically collect:

Device Information: IP address, browser type, operating system, device type
Usage Data: Pages viewed, time spent on site, links clicked, referring website
Location Data: Approximate location based on IP address to show relevant service areas
Cookies and Tracking: We use cookies, pixels, and similar technologies (see Cookie section below)

Information from Third Parties

Payment Processors: Transaction confirmation from FieldRoutes
Review Platforms: Public reviews from Google, Facebook, Yelp
Marketing Partners: Lead information from advertising platforms

How We Use Your Information

Provide Pest Control Services

Schedule and perform pest inspections and treatments
Send service reminders and appointment confirmations
Process payments and maintain billing records
Follow up on service quality and effectiveness
Maintain service history for ongoing pest management

Improve Our Services

Analyze service effectiveness and customer satisfaction
Train technicians and improve treatment methods
Optimize our website and customer experience

Communicate with You

Respond to inquiries and customer support requests
Send service updates and pest prevention tips
Provide seasonal pest control recommendations
Send promotional offers (with your consent)

Legal and Safety Purposes

Comply with legal obligations and regulatory requirements
Protect against fraud and unauthorized access
Maintain records required by pest control licensing authorities

How We Share Your Information

We do not sell your personal information. We share information only in the limited circumstances described below.

Service Providers

FieldRoutes: Payment processing and service management software
Google: Analytics, Maps, advertising services
Facebook/Meta: Advertising and customer engagement
Communication Tools: Email and SMS service providers
Review Platforms: Google, Facebook, Yelp for reputation management

Legal Requirements

We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety.

Business Transfers

If Pest Me Off is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

We use cookies and similar technologies to remember your preferences, understand how you use our website, deliver targeted advertising on Google and Facebook, and measure marketing effectiveness.

Types of Cookies We Use

Essential Cookies: Required for website functionality
Analytics Cookies: Google Analytics to understand site usage
Advertising Cookies: Facebook Pixel, Google Ads for retargeting
Performance Cookies: Monitor site speed and performance

Your Cookie Choices

You can control cookies through your browser settings. Note that disabling cookies may limit website functionality. You may also opt out of Google Analytics and personalized ads through your browser’s ad settings.

Data Security

Secure data encryption (SSL/TLS) for website transmissions
Restricted access to personal information (employees only as needed)
Regular security assessments and updates
Secure payment processing through PCI-compliant providers
Employee training on data privacy and security practices

Important: No method of internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

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Data Retention

We retain your personal information for as long as necessary to provide ongoing services, maintain treatment records, comply with legal requirements (typically 7 years for business records), and resolve disputes. When information is no longer needed, we securely delete or anonymize it.

Your Privacy Rights

Access and Correction

Request a copy of your personal information and correct inaccurate or incomplete data.

Deletion

Request deletion of your personal information, subject to legal retention requirements.

Marketing Opt-Out

Unsubscribe from emails or reply STOP to any text message. Contact us at info@pestmeoff.com.

California (CCPA) Rights

Right to know, delete, opt out of sale (we don’t sell data), and non-discrimination.

Texas Privacy Rights

Texas residents may have rights under Texas data privacy laws to access, correct, or delete their personal information.

How to Exercise Your Rights

Contact us at info@pestmeoff.com, call (972) 866-4720, or write to 8751 Collin McKinney Parkway, Suite 302, McKinney, TX 75070. We will respond to verified requests within 30 days.

Children’s Privacy

Our pest control services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at info@pestmeoff.com so we can delete it.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the “Last Updated” date, post a notice on our website, and notify active customers by email if changes significantly affect how we use their information.

Contact Us

Questions, concerns, or requests regarding this Privacy Policy?

Pest Me Off, LLC
8751 Collin McKinney Parkway, Suite 302, McKinney, TX 75070

Phone: (972) 866-4720 | Email: info@pestmeoff.com