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Privacy Policy

Pest Me Off, LLC
8751 Collin McKinney Parkway, Suite 302
McKinney, TX 75070
Phone: (972) 866-4720
Email: info@pestmeoff.com

Last Updated: March 8, 2026



Our Commitment to Your Privacy

Pest Me Off is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our pest control services in McKinney, TX and surrounding areas, visit our website at https://pestmeoff.com, or interact with us through phone, email, or in person.

By using our services or website, you agree to the practices described in this Privacy Policy. If you have questions or concerns, please contact us at info@pestmeoff.com.

Information We Collect

Information You Provide Directly
When you request pest control services, schedule an appointment, or contact us for a free estimate, we collect:
  • Contact Information: Name, phone number, email address, service address
  • Property Information: Property type (residential/commercial), square footage, specific pest concerns
  • Service Details: Appointment preferences, service history, treatment notes
  • Billing Information: Payment method details processed securely through our payment processor FieldRoutes
  • Communications: Messages, emails, phone call recordings (for quality and training purposes)

Information Collected Automatically
When you visit our website, we automatically collect:
  • Device Information: IP address, browser type, operating system, device type
  • Usage Data: Pages viewed, time spent on site, links clicked, referring website
  • Location Data: Approximate location based on IP address to show relevant service areas
  • Cookies and Tracking: We use cookies, pixels, and similar technologies (see Cookie section below)

Information from Third Parties
We may receive information from:
  • Payment Processors: Transaction confirmation from FieldRoutes
  • Review Platforms: Public reviews from Google, Facebook, Yelp
  • Marketing Partners: Lead information from advertising platforms

How We Use Your Information

We use your personal information to:

Provide Pest Control Services
  • Schedule and perform pest inspections and treatments
  • Send service reminders and appointment confirmations
  • Process payments and maintain billing records
  • Follow up on service quality and effectiveness
  • Maintain service history for ongoing pest management

Improve Our Services
  • Analyze service effectiveness and customer satisfaction
  • Train technicians and improve treatment methods
  • Develop new pest control solutions
  • Optimize our website and customer experience

Communicate with You
  • Respond to inquiries and customer support requests
  • Send service updates and pest prevention tips
  • Provide seasonal pest control recommendations
  • Request feedback and reviews
  • Send promotional offers (with your consent)

Legal and Safety Purposes
  • Comply with legal obligations and regulatory requirements
  • Protect against fraud and unauthorized access
  • Enforce our terms of service
  • Maintain records required by pest control licensing authorities

How We Share Your Information

We do not sell your personal information. We share information only in these limited circumstances:

Service Providers
  • FieldRoutes: Payment processing and service management software
  • Google: Analytics, Maps, advertising services
  • Facebook/Meta: Advertising and customer engagement
  • Communication Tools: Email and SMS service providers
  • Review Platforms: Google, Facebook, Yelp for reputation management

Legal Requirements
We may disclose information when required by law, court order, or government request, or to protect our rights, property, or safety.

Business Transfers
If Pest Me Off is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies
We use cookies and similar technologies to:
  • Remember your preferences and settings
  • Understand how you use our website
  • Improve website performance and user experience
  • Deliver targeted advertising on Google and Facebook
  • Measure the effectiveness of our marketing campaigns

Types of Cookies We Use
  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Google Analytics to understand site usage
  • Advertising Cookies: Facebook Pixel, Google Ads for retargeting
  • Performance Cookies: Monitor site speed and performance

Your Cookie Choices
You can control cookies through your browser settings. Note that disabling cookies may limit website functionality.
Data Security
We implement reasonable security measures to protect your information, including:
  • Secure data encryption (SSL/TLS) for website transmissions
  • Restricted access to personal information (employees only as needed)
  • Regular security assessments and updates
  • Secure payment processing through PCI-compliant providers
  • Employee training on data privacy and security practices

Important: No method of internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention
We retain your personal information for as long as necessary to:
  • Provide ongoing pest control services
  • Maintain service records for treatment effectiveness
  • Comply with legal, tax, and regulatory requirements (typically 7 years for business records)
  • Resolve disputes and enforce our agreements
When information is no longer needed, we securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have the following rights:
Access and Correction
  • Request a copy of the personal information we have about you
  • Correct inaccurate or incomplete information
  • Update your contact preferences and service details

Deletion
  • Request deletion of your personal information (subject to legal retention requirements)
  • Note: We must retain certain records for pest control licensing and liability purposes

Marketing Opt-Out
  • Unsubscribe from promotional emails (click “unsubscribe” in any marketing email)
  • Opt out of SMS messages (reply “STOP” to any text message)
  • Request removal from marketing lists by contacting info@pestmeoff.com

California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act:
  • Right to know what personal information is collected and how it’s used
  • Right to delete personal information (with exceptions)
  • Right to opt out of “sale” of personal information (we do not sell data)
  • Right to non-discrimination for exercising privacy rights

Texas Privacy Rights
Texas residents may have rights under Texas data privacy laws to access, correct, or delete their personal information.

How to Exercise Your Rights
To exercise any of these rights, contact us at:
  • Email: info@pestmeoff.com
  • Phone: (972) 866-4720
  • Mail: 8751 Collin McKinney Parkway, Suite 302, McKinney, TX 75070

We will respond to verified requests within 30 days.

Children’s Privacy
Our pest control services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately at info@pestmeoff.com so we can delete it.

Third-Party Links and Services
Our website may contain links to third-party websites, including:
  • Social media platforms (Facebook, Instagram, YouTube)
  • Review sites (Google, Yelp)
  • Payment processors (FieldRoutes)
  • Industry resources and partner sites

We are not responsible for the privacy practices of these third-party sites. Please review their privacy policies before providing any information.

Do Not Track Signals
Some web browsers have “Do Not Track” features. Currently, there is no industry standard for how to respond to these signals. We do not currently respond to Do Not Track browser signals, but we provide you with opt-out choices for tracking technologies as described in the Cookies section.

Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will:
  • Update the “Last Updated” date at the top of this policy
  • Post a notice on our website
  • Notify active customers by email if changes significantly affect how we use their information

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Pest Me Off, LLC
8751 Collin McKinney Parkway, Suite 302
McKinney, TX 75070

Phone: (972) 866-4720
Email: info@pestmeoff.com
Website: https://pestmeoff.com

This Privacy Policy is effective as of the date listed above and applies to all personal information collected by Pest Me Off, LLC. For information about our pest control services, including residential pest control, commercial pest control, rodent removal, ant control, mosquito control, and other pest management solutions, please visit our website or contact us directly.